Valentines Day 2022 Ordering Guidelines and FAQ
Updated at 3:56 PM Eastern Time on 02/15/22
Valentines Day 2022 FAQ's
Make a BIG Impression this V-Day. Here are some questions and answers to help guide you:
Q. Where do you ship from?
A: We ship from Newark, New Jersey.
Q. Will it arrive by Valentines Day?
A: No, unless you mean Valentines Day 2023. We hope you had a very special 2022 Valentines Day. If you forgot to send a Vday gift and you're in the doghouse, then you can choose Express Shipping at checkout to arrive super fast. The checkout will give you the exact delivery date after you fill in the shipping address. You can select Fedex Ground or Fedex Express Overnight and 2-Day, and each shipping option will display your expected delivery date.
Q: Do you include PRICES in the box?
A: No. We NEVER include any prices in any of our shipments, because most of our customers send our products as gifts. So go ahead and Gift Away with the confidence that NO prices will ever be included in any shipment that we send out.
Q: Can I track my shipment?
A: Yes, you can track your order because we always email your tracking number as soon as we ship.
Please bear in mind (pun intended) that sometimes we print your shipping label the day before we ship, so the tracking number you receive by email might not work for up to 24 hours after you receive it.
Q: Do these giant stuffed animals get delivered in a box, and if so, is the box tiny or big?
A: Yes (and its BIG). First we place every order in a clear, heavy duty plastic bag (to keep it clean and dry). Then we slide that big snuggle buddy into a large heavyweight box for shipment. Also, We NEVER vacuum pack your giant plush pal into a microscopic tiny box like many other companies do; (We may be crazy, but we don't believe your giant stuffed animal masterpiece should arrive looking like a frozen diner). We use strong, big boxes and normal human power (not vacuum machinery power) to gently pack your giant teddy bear or large stuffed animal into its big shipping box that has no markings on it (so no one will ever know what is inside the box until they open it).
Q: Will anyone be able to tell what is inside the box just by looking at it?
A: No, no one will be able to tell what is in the box, unless they open the box. We never put our company name in huge letters or giant logo or ANYTHING about our company on the box (except our company name is on the shipping label in small print). After all, this is all about YOU - it's not about us. Rest assured that your surprise is safe with us.
STAY TUNED TO THIS PAGE.
Valentine's Day 2023 ordering guidelines will be posted in the future as necessary. These details will be changed as time marches on. The information on this page is valid NOW. It will change from day to day.
ORDER NOW and AVOID DISAPPOINTMENT LATER.